We design digital services that connect people, data, and environments.

Experience Strategy & Vision
Creating Digital Vision Through Human Insight
How we help:

We begin with people—their needs, expectations, and context. Whether you're designing a new public experience or rethinking operations across a complex campus, we help uncover key behavioral insights and align your organization around a shared vision. Our experience strategy work lays the foundation for cohesive, intuitive interactions that span physical and digital touchpoints.

What We Offer:

  • User Research, Personas & Journey Mapping
  • Experience & Service Blueprints
  • Ecosystem & Scenario Planning
  • Future Vision Renderings
  • Strategic Roadmaps

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Digital Building & Spatial Tech
Designing the Digital Layer of Physical Spaces
How we help:

We focus on the technology that lives in and around the built environment—signage, sensors, data networks, and smart systems that support everything from public safety to content delivery. Our work ensures these technologies are user-centered, future-ready, and seamlessly integrated into the built form.

What We Offer:

  • Digital Building Technology Audits & Strategy 
  • Spatial Data Audits & Strategy
  • Digital Signage / Sensor 
  • Content Management & Reporting
  • Digital Twin Enablement 
  • Post-Occupancy Analytics

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AI & Digital Service Innovation
Touchpoints, Interfaces, and Intelligent Tools
How we help:

We bring digital services and applications to life—whether it’s a wayfinding app, a public-facing kiosk, or a backend dashboard for operations. Our work combines UX design with emerging technologies like AI and data science to build smarter tools, optimize service delivery, and generate business value.

What We Offer:

  • Product Concepting
  • Prototyping & Testing
  • AI-Assisted Interactions & Use Case Design
  • Data Modeling Strategy
  • Workflow Automation 
  • PRD Development & Technical Scoping

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Owner’s Representation
Guiding Teams Toward Cohesive Digital Outcomes
How we help:

We help owners, developers, and public agencies navigate the complex process of integrating digital systems into real estate and infrastructure. From early-stage scoping to rollout, we serve as a bridge between departments, vendors, and disciplines—ensuring projects stay aligned with the intended vision and user experience. We enable confident decision-making and reduce delivery risk through continuous oversight and translation between all involved parties.

  • Stakeholder Alignment Workshops 
  • Cross-disciplinary Coordination
  • Procurement Support & Digital RFP Development
  • Requirements Gathering & Scenario Planning
  • UX Testing, Training & Transition Planning
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Learn about our team and culture
About us
About us